COLLEXN — END USER LICENCE AGREEMENT (EULA)
Version 1.0 | Effective Date: 5 October 2026
1. AGREEMENT
1.1 This End User Licence Agreement (“EULA”) is a legal agreement between you (“User”) and Collexn Pty Ltd (A.C.N. 672 158 208) as trustee for the Collexn Trust (A.B.N. 92 170 947 665) (“Licensor”, “Collexn”) for the use of the Collexn mobile application and related services (“App”).
1.2 By downloading, installing, or using the App, you agree to be bound by this EULA. If you do not agree, do not use the App.
2. LICENCE GRANT
2.1 Subject to your compliance with this EULA, we grant you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the App on devices you own or control, solely for your personal, non-commercial use.
2.2 This licence does not allow you to:
(a) Copy, modify, or create derivative works of the App;
(b) Reverse-engineer, decompile, or disassemble the App;
(c) Rent, lease, lend, sell, sublicence, or transfer the App to any third party;
(d) Remove, alter, or obscure any proprietary notices;
(e) Use the App for any unlawful purpose or in violation of the Terms of Service;
(f) Access the App or its services through bots, scrapers, crawlers, or other automated means, or extract, harvest, or reuse any catalogue data, valuations, pricing, images, or other content from the App, including for building a competing product or database or for training, fine-tuning, or evaluating any artificial-intelligence or machine-learning model; or
(g) Circumvent, disable, or interfere with any security, rate-limiting, or access-control feature of the App or its services.
2.3 The restrictions in clause 2.2 apply except to the limited extent that applicable law expressly permits the relevant act notwithstanding this limitation.
3. OWNERSHIP
3.1 The App and all related intellectual property are and remain the property of Collexn or its licensors.
3.2 This EULA does not transfer any ownership rights to you.
3.3 © 2026 Collexn Pty Ltd as trustee for the Collexn Trust. All rights reserved. “Collexn” and the Collexn logo are trade marks of Collexn.
3.4 If you believe content available through the App infringes your intellectual property rights, please follow the notice-and-takedown procedure in section 7.6 of the Terms of Service or use the “Report IP Infringement” form in the App.
4. USER CONTENT
4.1 You retain ownership of any content you create within the App, including text, photos, and videos. By using the App, you grant Collexn a licence to use your content as described in the Terms of Service.
4.2 ZERO TOLERANCE FOR OBJECTIONABLE CONTENT. You agree not to create, upload, or share any content that is objectionable — including content that is pornographic, obscene, hateful, harassing, defamatory, or that depicts or promotes illegal activity, violence, or self-harm — and not to engage in abusive behaviour toward other users. There is zero tolerance for such content or behaviour. You may report objectionable content or abusive users using the in-app reporting and flagging tools or by emailing [email protected], and you may block other users from their profile. We will act on reports of objectionable content within 24 hours by removing the content and ejecting the users who provided it where appropriate.
4.3 ITEM VIDEOS. Any video you attach to an item is compressed on your device, has its audio removed before upload, and is screened by automated content moderation before it can be shared. You must only upload footage you are authorised to use.
5. AI & AUTOMATED FEATURES
5.1 The App uses artificial intelligence for features including but not limited to: content moderation, collectible grading, identification, and valuation estimates.
5.2 AI-generated outputs are provided for informational purposes only. We do not guarantee their accuracy and you should not rely on them as the sole basis for any decision.
5.3 By using the App, you consent to your content being processed by our automated systems for moderation, safety, and feature delivery purposes.
6. CONTENT MODERATION
6.1 The App employs automated and AI-assisted content moderation to maintain community safety. Content that violates our policies will be automatically rejected or removed.
6.2 We reserve the right to review, flag, or remove any content and to suspend or terminate accounts that repeatedly violate our policies.
6.3 While we strive for accuracy, automated moderation may occasionally flag legitimate content. You may contact [email protected] to appeal a moderation decision.
7. MARKETPLACE FEATURE
7.1 The App includes a Marketplace feature that enables eligible users (Collexn Pro subscribers) to list collectible items for sale or trade with other users.
7.2 The Marketplace is a listings-only service. Collexn does not process, facilitate, or intermediate any payments, shipping, escrow, or transactions. All transactions occur directly between users at their own risk.
7.3 We strongly recommend using buyer-protected payment methods such as PayPal Goods & Services for all Marketplace transactions. Users should avoid bank transfers, cryptocurrency, gift cards, or unprotected payment methods.
7.4 Collexn is not liable for any loss, damage, or dispute arising from Marketplace transactions, including but not limited to non-delivery, misrepresentation, counterfeit items, or payment fraud. Users acknowledge and accept this risk when using the Marketplace.
7.5 The full terms governing Marketplace use, including seller requirements, listing standards, prohibited items, and reporting mechanisms, are set out in the Terms of Service (Section 9).
8. UPDATES
8.1 We may release updates to the App from time to time. Some updates may be required for continued use.
8.2 You agree that the App may download and install updates automatically.
9. THIRD-PARTY COMPONENTS
9.1 The App may include open-source software components subject to their own licences.
9.2 A list of third-party open-source components and their licences is available within the App (Profile → Help & Feedback → Legal & Policies → Open-Source Licences) or upon request to [email protected].
9.3 Catalogue, pricing, and image data supplied by third-party data partners is used under licence or the relevant open-data terms, and attribution for those sources is shown within the App (Profile → How Collexn Prices Work).
10. WARRANTY DISCLAIMER
10.1 The App is provided “as is” without warranty of any kind. To the maximum extent permitted by the Australian Consumer Law and other applicable laws, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
10.2 Nothing in this EULA excludes any consumer guarantee that cannot be excluded under the Australian Consumer Law.
11. LIMITATION OF LIABILITY
11.1 To the maximum extent permitted by law, Collexn’s total liability under this EULA shall not exceed the amount paid by you for the App in the 12 months preceding the claim, or AUD $100, whichever is greater.
11.2 Collexn is not liable for any indirect, incidental, special, consequential, or punitive damages.
11.3 Without limiting the generality of the above, Collexn expressly disclaims all liability for any Marketplace transaction between users.
12. AUSTRALIAN CONSUMER LAW
12.1 If you are a consumer within the meaning of the Australian Consumer Law, you may have statutory rights and remedies (including consumer guarantees) that cannot be excluded. Nothing in this EULA is intended to modify or exclude those rights.
12.2 If the App fails to comply with a consumer guarantee, you are entitled to remedies as prescribed by the Australian Consumer Law.
13. TERMINATION
13.1 This EULA is effective until terminated. We may terminate this EULA if you breach any of its terms.
13.2 Upon termination, you must cease all use of the App and delete all copies.
13.3 Sections 3, 7.4, 10, 11, and 12 survive termination.
14. GOVERNING LAW
14.1 This EULA is governed by the laws of the Commonwealth of Australia and the State of New South Wales.
15. APPLE APP STORE (DEVICES USING iOS/iPadOS)
15.1 This EULA is concluded between you and Collexn only, and not with Apple Inc. (“Apple”). Collexn, not Apple, is solely responsible for the App and its content.
15.2 The licence granted in this EULA is limited to a non-transferable licence to use the App on any Apple-branded device that you own or control, as permitted by the App Store Terms of Service.
15.3 Apple has no obligation to furnish any maintenance or support services for the App. To the maximum extent permitted by applicable law, Apple has no warranty obligation with respect to the App.
15.4 Apple is not responsible for addressing any claims by you or any third party relating to the App, including product liability claims, any claim that the App fails to conform to any legal or regulatory requirement, consumer protection claims, and claims arising under privacy legislation.
15.5 In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Collexn, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.
15.6 You represent that you are not located in a country subject to a U.S. Government embargo or designated a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
15.7 Apple and Apple’s subsidiaries are third-party beneficiaries of this EULA, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary.
16. CONTACT
For questions about this EULA, contact:
Collexn Pty Ltd (A.C.N. 672 158 208) as trustee for the Collexn Trust (A.B.N. 92 170 947 665)
Email: [email protected]